Privacy Policy

1. Information We Collect

Wellspring Integrative Psychiatry may collect the following types of information through this website:

• Full name
• Phone number
• Information submitted through contact forms on this website
• Communications conducted via phone and SMS
• Website usage data collected automatically through Google Analytics

Please note that this website is used for general inquiries and appointment scheduling only. All protected health information (PHI) is collected and maintained exclusively within our HIPAA-compliant electronic health record (EHR) system, not through this website. We do not knowingly collect sensitive personal or health data through our website contact forms.

2. How Information Is Collected

We collect information through the following methods:

• Contact and consultation request forms on this website
• Phone calls made to or received from our practice
• SMS communications related to scheduling and appointments
• Automatic data collection through Google Analytics when you visit this website

3. How We Use Information

Information collected through this website is used for the following purposes:

• Responding to inquiries and consultation requests
• Scheduling appointments and coordinating care
• Sending SMS communications related to appointments and scheduling
• Improving the performance and user experience of this website

4. SMS Communications

By providing your phone number and consenting to SMS communications, you agree to the following:

• SMS consent is not a condition of receiving services from Wellspring Integrative Psychiatry.
• You may receive SMS messages related to appointment scheduling, appointment reminders, and service-related communications only. We do not send marketing or promotional SMS messages.
• To opt out at any time, reply STOP to any message you receive from us.
• For help, reply HELP or contact us at info@wellspringpsychiatry.com.
• Message frequency varies.
• Message and data rates may apply depending on your carrier and plan.
• Carriers are not liable for delayed or undelivered messages.
• Your phone number and SMS consent will never be sold, rented, or shared with any third party for any purpose.

5. Data Sharing

Wellspring Integrative Psychiatry does not sell your personal information. We do not share personal information with third parties for marketing purposes.

Information may be shared only as necessary to provide care, operate our practice, or upon patient request, including with:

• Health insurance providers
• Pharmacies
• Laboratories
• Electronic health record and practice management vendors
• Other healthcare providers involved in your care

We may also share limited website data with the following service providers solely for the purpose of operating and improving this website:

• Webflow - website hosting and content delivery
• Google Analytics - website performance and usage analytics

All third-party service providers are required to handle your data responsibly and in accordance with applicable law. Your phone number and any contact information submitted through this website are never sold, rented, or shared with any third party for marketing purposes.

6. Protected Health Information and HIPAA Compliance

Wellspring Integrative Psychiatry is committed to protecting the privacy and security of all patient health information. All protected health information (PHI) is stored and managed exclusively within a HIPAA-compliant electronic health record (EHR) system. Patient health data is never stored through this website or any non-HIPAA-compliant platform. Our use of EHR technology ensures that your health information is protected, encrypted, and accessible only to authorized members of your care team in accordance with applicable federal and state law.

7. Cookies and Analytics

This website uses Google Analytics to collect anonymized data about how visitors interact with our site. This data helps us understand website performance and improve the user experience. Cookies used on this website are limited to essential functionality and analytics purposes only. We do not use advertising cookies, cross-site tracking, or remarketing technologies of any kind.

You may opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.

8. Data Security

Wellspring Integrative Psychiatry takes reasonable administrative, technical, and physical safeguards to protect the information we collect through this website. All patient protected health information (PHI) is stored exclusively within a HIPAA-compliant EHR system where data is encrypted and protected in accordance with federal HIPAA requirements. No patient health information is stored or transmitted through this website. While we take reasonable precautions to protect the information submitted through our contact forms, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. When information is no longer needed, it is securely deleted or anonymized.

10. Your Privacy Rights

Depending on applicable law, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that inaccurate or incomplete information be corrected.
• Deletion: Request that your personal information be deleted, where permitted by law.

Minnesota residents may have additional rights under applicable state privacy laws. To exercise any of these rights, please contact us at info@wellspringpsychiatry.com.

For requests related to your protected health information held within our clinical records, please contact our practice directly as those requests are governed by HIPAA and separate clinical privacy procedures.

11. Third-Party Links

This website may contain links to third-party websites. Wellspring Integrative Psychiatry is not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Children's Privacy

This website is not directed to children. We do not knowingly collect personal information from minors through this website contact forms. Clinical care for minors is handled through our HIPAA-compliant EHR system with appropriate parental or guardian consent. If you believe a minor has submitted information through our website, please contact us and we will take appropriate steps to remove that information.

13. Changes to This Policy

Wellspring Integrative Psychiatry reserves the right to update this Privacy Policy at any time. Changes will be reflected by updating the date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

14. Contact Information

Wellspring Integrative Psychiatry
Email: info@wellspringpsychiatry.com